Kitchen Warehouse Reviews

I purchased 3 Province Carry Baskets for Christmas gifts and was totally disappointed. 2 were perfect and one was faulty it wouldn’t even sit cermetrical, it looked very deformed. I would not purchase from this company again. Please be very aware that they send out imperfected products. I sent an email yesterday to the company and no reply. Again I sent another message this morning before I take further action.

Shopped online a couple of times and been in store and bought things and always had a good experience until today.
We bought a mechanical icecream scoop only two days ago, washed it and then went to use it and it broke straight away.
We went in just to swap it over and the assistant manager Jody made us feel awful! We were nice and just said we wanted to swap it and in a very rude tone she said “ warranty normally doesn’t cover this, you didn’t follow the instructions”
It’s an icecream scoop! My parents have had a similar one for over 10yrs and it was still warm when we were using it and the icecream had been sitting out so was soft!
I worked in retail for over 8yrs and would never ever treat people like that especially over a $20 icecream scoop!

Great customer service. We received goods that were damaged in transit, and they were wonderful to deal with and replaced them quickly and very politely. When they were out of our item, they let us choose another similar product, and took off the 99 cents more that it would have cost us for the similar product. We recommend them!